Terms & Conditions

These terms explain what you can expect from Addiction Valley and what we ask of you when you use our website or our mobile app (available at app.addictionvalley.com). Together we call these "our services". By using either, you agree to these terms.

No professional relationship

Reading, sharing, or subscribing to content on Addiction Valley, or using the app, does not create a doctor-patient, therapist-client, or any other professional relationship between you and Addiction Valley, its team, its contributors, or its owners. We cannot give personal advice by email, newsletter, in-app messages, or any other channel, and we do not provide individual assessments, referrals, or treatment plans.

Information only — not advice of any kind

All content in our services is provided for general informational and educational purposes only. It is not legal advice, financial advice, insurance advice, or clinical guidance, and it should not be relied upon as such. Articles and app content may describe treatment options, therapies, medications, or withdrawal experiences in general terms, but they do not tell you what you should do. Decisions about your health, treatment, and recovery are yours to make with the support of qualified professionals and, where appropriate, your family and care team.

We do not endorse any specific facility, medication, therapist, programme, or approach. Mentioning a treatment, a therapy, a service, or an organisation does not mean we recommend it for you.

The app — accounts and your content

Some app features require an account. You are responsible for keeping your sign-in details confidential and for all activity under your account. You must provide an accurate email address and must not share your account or use another person's account.

Content you create in the app (such as journal entries, goals, check-ins, or saved items) belongs to you. You can delete it at any time. We do not read, use, or share your personal entries except where needed to operate the app, fix technical problems you report, or comply with the law. Do not use the app to store information you are not comfortable storing on a digital service, or to record anything unlawful.

We may suspend or end an account that is used unlawfully, abusively, or in a way that harms the service or other people.

The app — subscriptions and payments

If the app offers a paid subscription, purchases are processed by the app store or payment provider shown at checkout, and their terms apply to the transaction. Prices are shown before you buy. Subscriptions renew automatically unless you cancel before the renewal date, and you can manage or cancel your subscription at any time through your app store account settings. Refunds are handled by the store or payment provider according to their own policies. We do not store your full payment card details.

Using our services

• You may read, print and share our articles for personal, non-commercial use.
• You may use the app for your own personal, non-commercial use.
• Please credit Addiction Valley and link back when you quote us.
• Do not copy, republish or resell our content, images, or app design without written permission.
• Do not use our services in any way that is unlawful, harmful, or disrupts them for other people.
• Do not scrape, mirror, or automate access to our services without our written consent.
• Do not attempt to gain unauthorised access to our systems, other accounts, or any data you do not own.

Our content

Articles are written by the Addiction Valley team and reference published research and guidance from recognised health bodies. We review pages regularly, but research changes quickly, and we cannot promise that every page is complete, current, or applicable to your situation at the moment you read it. Dates shown on articles indicate when they were last reviewed, not a guarantee of continued accuracy.

No guarantees of outcomes

Addiction, treatment, and recovery are deeply individual. We cannot guarantee that any approach described on this site or in the app will work for you or anyone else. Recovery outcomes vary widely and depend on many factors that no website or app can predict, including a person's health history, access to care, support network, and personal circumstances.

Third-party links and services

We link to government, university, and health-organisation resources so you can check our sources and find help. The app may also rely on app stores, payment providers, and notification services. Those links and services are provided for your convenience only. We do not control them, we do not endorse everything they publish, and we are not responsible for their content, accuracy, availability, or privacy practices. When you leave our services or deal with a third party, you are subject to that party's own terms and policies.

Newsletter

If you subscribe, you will receive occasional emails with new guides and resources. You can unsubscribe from any email. How we handle your address is set out in our privacy policy.

Intellectual property

The Addiction Valley name, logo, written content, app design, and original images belong to Addiction Valley, unless stated otherwise on the page. You may not use our name, logo, app, or branded imagery to imply endorsement, sponsorship, or affiliation without written permission.

No warranties

Our services and everything on them are provided as is and as available, without warranties of any kind, whether express or implied. To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website or app will be uninterrupted, error-free, secure, that data saved in the app will never be lost, or that the information provided is accurate, complete, or reliable.

Limitation of liability

To the fullest extent permitted by law, Addiction Valley, its owners, team members, contributors, and affiliates are not liable for any direct, indirect, incidental, consequential, special, or punitive damages — including but not limited to loss of profits, loss of data, illness, injury, relapse, overdose, or any other harm — that result from:

• Reading, relying on, or acting on information published on the website or in the app;
• Any delay, interruption, outage, or unavailability of the website or app, or loss of data stored in the app;
• Any action or decision you make based on content found in our services or on linked third-party sites;
• The accuracy, completeness, or timeliness of articles, sources, app content, or external links.

You accept that your use of our services and any decisions you make are your responsibility. If you rely on information here instead of seeking qualified professional help, you do so at your own risk.

Indemnification

You agree to hold Addiction Valley harmless from any claim, demand, or damage — including reasonable legal fees — arising from your misuse of the website or app, your violation of these terms, or your reliance on our services in a way that causes harm to you or others.

Crisis and emergency notice

Addiction Valley is not a crisis service, and neither the website nor the app is monitored 24 hours a day. The app is not an emergency tool and must never be used in place of emergency care. If you need emergency help, do not wait for a response from us. Contact emergency services (911 in the US), the 988 Suicide & Crisis Lifeline, or go to your nearest emergency department.

Changes to these terms

We may update these terms at any time. The date at the top of this page shows when they last changed, and continuing to use the website or app after a change means you accept the current version. We encourage you to revisit this page from time to time.

Governing law

These terms are governed by the laws of the United States and the jurisdiction in which Addiction Valley operates. Any disputes arising from your use of our services will be resolved in the courts of that jurisdiction, to the extent permitted by law.

If you or someone you love is in immediate danger, call 911. For free, confidential support in the United States, call or text 988 to reach the Suicide and Crisis Lifeline, any time of day.