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Addiction Valley app: account and data deletion
You can ask us to delete your Addiction Valley account and the recovery data linked to it at any time. You don't need to reinstall the app.
How to request deletion
- By email: send an email to recovery@addictionvalley.com from the email address you use to sign in to Addiction Valley, with the subject "Delete my account". We send from and reply to that address only, so we can confirm the request is yours.
- In the app: open Settings > Delete my account. (Available from app version 17.)
What we delete
- Your account: sign-in email, user ID, and the name and profile picture link from Google sign-in if you used it.
- All recovery records saved to your account: sobriety and smoke-free dates, check-ins (mood, craving and notes), journal entries, progress, and your recovery plan, including any trusted person's name and phone number you added.
What we don't delete
- Copies you exported or shared yourself.
- Records saved only on your device without an account. Delete them in the app (Settings > Delete all records…) or by uninstalling the app.
- Our hosting provider's backups may hold a copy for a limited time until they expire on their regular schedule. Supabase keeps daily backups for 7 days, so a deleted account may remain in backups for up to 7 days after deletion. We don't restore deleted accounts from backups.
How long it takes
We'll confirm your request by email and complete the deletion within 30 days.
Questions: recovery@addictionvalley.com
Addiction Valley is not a crisis service. If you are in immediate danger, call 911 (US) or 000 (Australia).
